Privacy
Privacy Policy
360SmartData ("360SmartData," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit 360smartdata or use our platform and services.
Last Updated: 23-5-2026
section 1
Information We Collect
We collect information in the following ways:
Information you provide directly
When you fill out a contact form, request a strategy call, or sign up for a free visitor report, we collect your name, business email address, phone number, company name, and any other information you choose to provide.
Information collected automatically
When you visit our website, we automatically collect device identifiers, IP address, browser type, pages visited, time spent, and referral source via cookies and similar tracking technologies.
Customer data processed on your behalf
If you are a platform subscriber, 360SmartData processes visitor identification data, contact list uploads, and audience data as a data processor acting on your instructions.
section 2
How We Use Your Information
We use collected information to:
- Respond to inquiries, strategy call requests, and support tickets
- Provide and improve the 360SmartData platform and services
- Send service-related communications (onboarding, invoices, product updates)
- Send marketing communications you have opted in to receive
- Comply with applicable legal obligations
- Detect and prevent fraud or unauthorized platform access
section 3
How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers
Technology vendors who support our operations (hosting, CRM, email delivery, payment processing) under data processing agreements.
Platform data partners
Third-party data providers who supply identity resolution, intent signal, and audience data under their own privacy agreements and applicable law.
Legal requirements
When required by law, court order, or government authority.
Business transfers
In connection with a merger, acquisition, or sale of assets, with appropriate privacy protections
section 4
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies for:
- Essential site functionality
- Analytics (Google Analytics 4 — see Google’s Privacy Policy)
- Marketing and retargeting (with your consent where required)
You can manage cookie preferences via our cookie consent banner.
Most browsers also allow you to block or delete cookies in browser settings.
section 5
Data Retention
We retain personal data for as long as necessary to provide services and meet legal obligations. Contact form inquiries are retained for [insert period, e.g., 24 months]. Platform subscriber data is retained per the terms of the subscriber agreement.
section 6
Your Rights
Depending on your location, you may have rights to:
We may suspend or terminate accounts that violate these terms or that we believe pose a security or compliance risk.